Ep 8 — Teach the AI your business

AI replies sound generic when the AI doesn't know your prices, policies or opening hours. We talk about giving it the facts once, so every reply and post sounds like you and gets the details right.

In this episode

• 0:00Why AI replies sound generic
• 6:20The five facts every business should add first
• 13:40Writing in your brand voice
• 21:10When the AI should say "I'll check"
• 28:30Keeping your knowledge up to date

Key takeaways

• Add your top questions first: price, delivery, returns, opening hours, how to book.
• Good AI never invents facts it wasn't given.
• Review a few drafts each week and update your knowledge when something changes.

Try it in AeroReply

• Teach the AI your business
• Set up your brand kit