Engagement & inbox

Unified inbox

One place for every DM, comment and review across your social channels.

A unified inbox brings messages, comments, mentions and reviews from every connected channel into a single list you can work through.

Why it matters

Customers do not care which app they used to ask a question. Switching between apps means slow replies and missed messages, and missed messages are missed sales.

What good looks like

Every conversation in one queue, filters by channel and status, assignment to teammates, and saved or suggested replies. Aim for an empty inbox at the end of each day.

How AeroReply helps

AeroReply's inbox merges every channel and drafts replies in your brand voice. See the inbox →

Questions about Unified inbox

Pick a question to see the answer.

  • Typically DMs, comments, mentions and reviews from every connected channel, so a team can answer everything from one list.

Related terms

Keep building your social media vocabulary.

Fluent in social

Free to start, official platform connections, and your data stays yours.

Secure checkoutPosts to
38 calls booked in a month
People comment PLAN on my reels and AeroReply sends the link, tags the lead and I wake up to booked calls.
Priya NairFitness coach
2x clicks from TikTok
Short links showed me TikTok sends twice the clicks Instagram does. I changed my posting plan the same week.
Marcus BellFood creator
12 hours saved every week
The AI writer sounds like us. I batch a month of posts on Sunday and forget about it.
Sofia AlvarezSkincare brand founder
14 brands in one calendar
We run every client from one calendar. Approvals and a brand kit per client keep the team sane.
Leo MarchettiAgency owner
Cancelled 3 other apps
My Link in Bio page replaced three apps. Bookings, my free guide and my newsletter signup all live on one page.
Daniel OkaforBusiness coach
No unanswered DMs
People DM “price?” and I used to miss half of them. The AI agent answers in my tone and sends the shop link.
Hana SatoIllustrator
4,000 new subscribers
I locked my packing guide behind a quick email form and built my list without paying for another tool.
Aisha RahmanTravel creator
Hot leads flagged daily
Setup took one evening. The CRM shows who clicked, who asked about pricing and who is ready to buy.
Chris DonovanPersonal trainer

Put the vocabulary to work

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