In this article
Platforms end connections on their own schedule, for example after a password change or when access expires. Until now, the first sign was often a failed post.
What's new
- In-app alert for everyone who can manage connections in the workspace.
- Email to the workspace owner naming the account and the workspace, with a button to reconnect.
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What to do when you get one
- Click Reconnect in the email or alert
- Sign in to the platform and approve access
- Check your queue for anything that failed while it was disconnected
Step-by-step help: Fix a disconnected account.
Why it matters
While an account is disconnected, posts to it fail and we can't read back likes or comments. Knowing straight away keeps your schedule on track.
