Analytics

Share of voice

How much of the conversation in your market is about you, compared with competitors.

Share of voice is your brand's portion of the mentions, reach or conversation in a category, compared with the competitors you track.

Why it matters

It puts your numbers in context. Growing reach in a market that is growing faster still means you are losing ground; share of voice shows that.

A simple way to track it

Pick three to five competitors and a set of category keywords. Each month, count mentions (or reach) for each brand and divide yours by the total. Track the trend rather than the absolute number.

Questions about Share of voice

Pick a question to see the answer.

  • Count mentions or reach for your brand and a set of competitors over the same period, then divide yours by the total.

  • Mostly, but check sentiment too. A spike caused by complaints raises share of voice without helping the brand.

Related terms

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