Engagement inbox

Unified social inbox for small businesses

Comments, direct messages and reviews in one threaded view, tagged by sentiment, so the customer with a problem doesn't wait behind forty compliments.

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How it works for small & local businesses

Three things that change when this runs in AeroReply.

  • One place instead of an app per channelChecking five apps twice a day is how messages get missed. Everything arrives in one threaded inbox with an actionable filter that hides the noise and leaves what genuinely needs a person.
    • Threaded conversations in one view
    • Actionable filter
    • Reviews alongside comments and DMs
  • The sharp ones surface firstEvery item is tagged positive, negative or neutral as it arrives, so an unhappy customer is at the top of the list rather than buried in chronological order. That's the difference between a fixed problem and a public one.
    • Automatic sentiment tagging
    • Negative items surface
    • Nothing sits unread for a week
  • Reply fast without sounding like a robotDraft a reply with AI in your own voice using tone controls — thanks, apology, win-back — then edit and send it. The person you replied to becomes a contact, so the next conversation starts with context.
    • AI drafts with tone controls
    • You approve before sending
    • Repliers become CRM contacts

From a DM to a paid customer

A real conversation in the AeroReply inbox. The AI scores buying intent and drafts the reply that closes it.

  1. 1A customer asks about price
  2. 2AI scores intent and drafts the reply
  3. 3You approve, the sale lands
Real AeroReply inboxFrom a DM to a paid customer

Clear an inbox in seconds

Filter what needs a reply, draft one with AI, and send — all from one place.

Live demo Tap anything to try it
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Tools that power this

Everything below lives in the same account, on the free plan to start.

People like you, growing

What creators and business owners say after switching.

Sold out 6 weekends running
Our Saturday drop posts write themselves, and the short link tells us exactly how many came from Instagram.
Mei LinBakery owner
2x clicks from TikTok
Short links showed me TikTok sends twice the clicks Instagram does. I changed my posting plan the same week.
Marcus BellFood creator
Hot leads flagged daily
Setup took one evening. The CRM shows who clicked, who asked about pricing and who is ready to buy.
Chris DonovanPersonal trainer

Questions, answered

Pick a question to see the answer.

  • Yes — reviews are handled as one more kind of inbox item, so there's a single queue to work through.

  • AI writes the draft; you edit and send. Automatic replies are something you opt into, not the default.

Keep exploring

Unified social inbox for small businesses

Free plan forever. No credit card, cancel anytime.

  • No credit card
  • 2-minute setup
  • Cancel anytime